Privacy Policy

1. Who We Are

COMPLICHAIN SOLUTIONS (SMC-PRIVATE) LIMITED (“we”, “us”, or “our”) is a company registered in Pakistan. We operate the website complichainpk.com and provide B2B quality management system (QMS) and audit readiness consultancy (the “Services”).

This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

2.1 Information you give us

When you submit our contact form, we collect your name, email address, phone number and the message you write. We also use cookies for our website's analytics. If you email us, we also receive the information you choose to share.

2.2 Information collected automatically

Our hosting provider may keep standard server logs, such as your IP address, browser type and the pages requested. We use this only to keep the website secure and working properly.

This website loads fonts from Google Fonts. When a page loads, your browser contacts Google’s servers, which receive your IP address and basic browser details.

3. How We Use Your Information

• To respond to your enquiry and discuss our Services
• To provide our Services and manage our relationship with you if you become a client
• To keep records of our business communications
• To keep our website secure and working properly
• To comply with legal obligations

4. Who We Share It With

We do not sell your personal information. We share it only with:

• Service providers that help us run the website and handle enquiries: Web3Forms, which processes contact form submissions and delivers them to us by email; our email provider; our hosting provider; and Google, for fonts.
• Legal authorities, where required by law or to protect our legal rights.

Some of these providers are based outside Pakistan, so your information may be processed in other countries.

5. Cookies

This website does not currently set cookies for analytics or advertising. If we add analytics or similar tools in future, we will update this policy first and ask for your consent where required.

6. How Long We Keep It

We keep your enquiry details only for as long as we need them to respond and to manage any resulting business relationship, and as long as the law requires. You can ask us to delete them earlier (see Section 7).

7. Your Rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is inaccurate or incomplete
• Delete your personal information
• Stop using your information where you have given us your consent

To make a request, email privacy@complichainpk.com. We will respond to verified requests within 30 days. If you believe your information has been misused, you may also contact the relevant authority in your country.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are directed exclusively at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.

10. Links to Other Websites

Our website links to third-party sites, such as our social media pages. We are not responsible for their content or privacy practices, so please read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time, including if the laws that apply to us change. We will post the updated version on this page, and the “Effective Date” at the top shows when it was last revised.

12. Contact Us

For any questions, requests, or complaints about this Privacy Policy or our data practices, please contact us:

COMPLICHAIN SOLUTIONS (SMC-PRIVATE) LIMITED
Email: privacy@complichainpk.com
Website: complichainpk.com
Registered in Pakistan